I'll echo my amigo Tom!
I've used them off and on for several years without any hitches or glitches.
However, I know quite a few folks who have had some problems with them since they changed from being DeepDiscountDVD.com to simply DeepDiscount.com.
To be honest, I am not sure what these problems have entailed; but, I know at least three people who refuse to ever order from them, again.
Yet, as I said..I have never had any problems with them and they do have some good prices (though their prices are not quite as good as they used to be, I've noticed).